1. Do I need to be home to help with the process?
It is not necessary to be home, but it often helps the process go faster especially during the sorting phase. If you aren't able to be home the day we sort and declutter then being available by text helps keep the process going quicker. I often leave my clients "to-do lists" at the end of the first session to complete before the next session (this is more common on larger areas that take more time).
2. What type of payments do you accept?
I accept Quickbooks (all major credit cards), Square, PayPal and Cash. Sorry no checks please!
3. Do you clean as you go?
I don't professionally clean, but I do wipe down, dust and vacuum/sweep necessary areas that I am organizing. Let's be honest most people have never completely emptied out their entire space unless they recently moved in. All your things will be going back into a clean space!
4. Do I need to buy all new baskets and bins?
That is totally up to you!! Some people insist on the Container Store look and want all new organizational items to make their space "pop". We can also easily work within your budget to get the overall function and look you are wanting with just a few items. Basically you don't have to spend a fortune to have an organized space, but I do think having a few key storage items help with a uniformed look and provide great functionality.
5. Do you have a cancellation policy?
I ask that you give me a 24 hour notice. I understand that unforeseen circumstances arise and you may need to cancel last minute, but I ask that you let me know asap that way I can adjust my schedule accordingly.
6. Do you make me get rid of everything?
Of course not, I'm here to help start the decluttering/sorting process and come up with solutions to keep a more orderly home. Many people struggle with the
"where do I begin" and that's where I come in. I will encourage you to declutter, reduce the amount of stuff you have, and put your things back in a more systematic way.